1. Food Safety & Perishable Product Standards
Because Made With Oats crafts artisanal food and snack products with natural ingredients and zero artificial preservatives, we cannot accept returns of food items once they have left our controlled packing environment, in compliance with food safety regulations.
2. Damaged or Tampered Shipments
If your package arrives visibly damaged, unsealed, or compromised in transit, we will immediately make it right with a replacement or full refund:
- Notify us within 48 hours of package receipt.
- Share clear photographs or a short video clip of the external shipping package and the damaged product to madewithoats09@gmail.com or WhatsApp +91 83558 69270.
- Please mention your Order ID and contact details.
3. Incorrect Items Delivered
In the rare event that an incorrect variant, flavour, or pack size was fulfilled, please alert us within 48 hours. We will promptly dispatch the correct item to you at zero additional cost.
4. Refund Processing Time
Approved refunds are credited back to the original mode of payment (UPI ID, Card account, or NetBanking) within 5 to 7 business days following internal validation.
